At Your 3rd Spot, we practice HOSPITALITY as it’s the way we fulfill our PURPOSE for existing: Connecting People and Building Community.
We have leveraged technology, a great design, and innovative food, beverage and gaming programs, but at the heart of it all is our people and our culture. All of the features, games, and menus are meaningless without our people. Our Hospitality Philosophy is how we “connect the dots” between our mission, values, and virtues and provides the North Star for how we act as a team.
is performing a task for someone
is a selfless act of service in order to create an experience
In hospitality, one size fits one. Every guest's wants and needs are unique. Their experiences should be unique as well.
Our 5 Non-Negotiables
We know our menus- if you don’t know, you can’t recommend.
Our Hospitality is Driven by our Process
This is when we take what we learn about our guests, use the tools at our disposal, and create an unexpected and unique experience that will make them feel seen and valued. It’s not about what we do, but how we make our guests feel- that is how we measure success.